j baazi Privacy Policy

Introduction and Scope

j baazi places the highest importance on its users' privacy. This privacy policy explains what information we collect when you use our website jbaazi.cam, create an account, make a deposit or withdrawal, or use any of our services — as well as how that information is used and how it is kept secure.

This policy should be read alongside our Terms and Conditions, as both documents together set out the full terms of using the platform. Continuing to use our website means you have accepted the terms of this policy.

Data Collection

j baazi collects information through various means. The types of information collected are described in detail below.

2.1 Registration and Identity Verification Information

• Full name, date of birth, and nationality
• Email address and mobile number
• National ID card or passport details (for identity verification)
• Username and password (stored in encrypted form)

2.2 Financial Transaction Information

• Records of deposits and withdrawals made via bKash, Nagad, Rocket, or bank transfer
• Transaction amount, date, and method
• Mobile banking account number (partial only — we do not store the full number)

2.3 Technical Information

• IP address and device identifier
• Browser type, operating system, and screen resolution
• Session logs, pages visited, and time spent on the platform
• Data collected from cookies and similar tracking technologies

2.4 Gaming Activity Information

• Game history, bet amounts, and results
• Preferred game types and usage patterns
• Records of bonus usage and VIP level progress

Use of Information

j baazi uses the collected information for the following purposes.

• Completing account registration, the login process, and identity verification
• Processing deposit and withdrawal transactions and maintaining financial records
• Improving the user experience and suggesting relevant games and offers
• Diagnosing technical issues and ensuring platform security
• Preventing fraud, money laundering, and other unlawful activity
• Providing effective customer support through 24/7 live chat and email
• Monitoring user activity to support responsible gaming
• Complying with applicable laws and regulations

We never sell your information to third parties for marketing or commercial purposes without your consent.

Data Sharing and Disclosure

j baazi may share user information with third parties only in very limited circumstances. Your information is not shared with any external party except for the reasons listed below.

4.1 Service Provider Partners

Necessary information may be shared with trusted third-party service providers for payment processing, identity verification, and managing technical infrastructure. These parties operate under strict confidentiality agreements and may use the information only for the specified purpose.

4.2 Legal Obligations

j baazi may be required to disclose information to authorities if required by a valid court order, a request from an investigating body, or applicable law.

4.3 Fraud and Security

If unusual activity or suspected fraud is detected on an account, relevant information may be disclosed in the interest of security.

Cookies and Tracking Technology

Cookies and similar tracking technologies are used on the j baazi website. These technologies help improve site functionality and personalise the user experience.

5.1 Essential Cookies

These cookies are essential for the core operation of the site. They are used to maintain login sessions, carry out security checks, and temporarily hold form data.

5.2 Functional Cookies

These cookies are used to remember a user's language preference, layout settings, and past gaming habits, making the experience easier on subsequent visits.

5.3 Analytical Cookies

These cookies are used in statistical analysis to understand which parts of the site are used most and where improvements can be made. This information is collected entirely anonymously.

You can disable cookies by changing your browser settings, though doing so may limit some site functionality.

Data Retention Period

j baazi retains your information only for as long as necessary or legally required. The retention periods for different types of information are listed below.

• Active account data: for the full duration that the account remains active
• Financial transaction records: a minimum of five years from the date of the transaction
• Identity verification documents: for a specified period after account closure, as required by applicable law
• Gaming history: while the account is active and, after closure, as required by law
• Cookie and session data: automatically deleted after the session ends or the browser is closed

Once the set period has elapsed, data is securely deleted or anonymised.

Security Measures

j baazi follows industry-standard security technologies and practices to keep your information safe.

• All data transmissions are secured using SSL (Secure Socket Layer) encryption technology
• Passwords are stored encrypted using a strong hashing algorithm
• OTP verification is in place for suspicious logins and transactions
• Regular security audits and vulnerability assessments are conducted
• Data access is restricted to a limited number of staff, and strict internal policies are followed
• Server infrastructure is monitored 24 hours a day

Your Rights

As a user of the j baazi platform, you have the following rights regarding your personal information.

8.1 Right to Access

You have the right to know what information we have collected about you and how it is being used. You can request this information by contacting our support team via live chat or email.

8.2 Right to Correction

If any of your information is incorrect, you can request that it be corrected. Some information can be updated directly from the account profile page; for other information, please contact the support team.

8.3 Right to Deletion

In certain circumstances you may request that your personal information be deleted. However, this request may be limited where legal obligations exist or where a dispute is ongoing.

8.4 Right to Opt Out of Marketing

You can stop receiving promotional emails or messages at any time. Go to your account settings and change your notification preferences, or contact the support team.

You can find more details on managing your account activity on our Responsible Gaming page.

Minor Protection

All j baazi services are intended solely for individuals aged 21 and above. We do not knowingly collect any information from minors.

The registration process includes an age verification step. If we learn that a minor has created an account, that account will be closed immediately and the associated information will be deleted.

If you suspect that a minor is using the platform, please notify our support team immediately.

Policy Changes and Updates

j baazi may update this privacy policy from time to time due to business changes, technological developments, or legal requirements. If a significant change is made, we will notify you in the following ways.

• The "Last Updated" date at the top of this page will be changed
• A notification of the change may be sent to your registered email address
• A notice may be displayed on the site after you log in

Continuing to use the platform after an update means you have accepted the revised policy. We therefore recommend visiting this page regularly.

Contact and Complaint Resolution

If you have any questions, comments, or complaints about this privacy policy, please contact the j baazi support team. We provide support in both Bangla and English, 24 hours a day, seven days a week.

You can reach us by email at: [email protected]

For immediate assistance, use the live chat option on the website — it is the fastest way to get help.

To learn more about us, visit our About Us page, where j baazi's services and goals are described in detail.